• University Graduate in Logistics (4 years), Business Administration or Industrial Engineering
• 7 to 10 year experience in Customer Service or Logistics related roles in FMCG. Additional experience in other SC roles is an asset.
• Customer facing (or management) experience
• Advanced use of MS Office Programs (PowerPoint and Excel)
• Service (OFR & OTIF) and OSA E2E route cause analysis knowledge both technically and in practice
• Proficiency working with complex data sourced by Salesforce,CRM, B2B, or directly from customer
• Project management. (OSA, OTIF, OTI,Cost To Serve, GTM, Transformation projects preferred)
• Digital Experience is an asset –experience of building solutions digitally
• Great expertise in Oracle, Sales ERP and its reporting tools such as discover
• Competent in order capturing methods for instance B2B, EDI etc…

• Optimization and management of FG and RM Turkey transportation operation
• Development and execution of Turkey Supply Chain transportation strategies
• Increase service to sales with budget control
• Management of carrier operational communication
• Finding and implementing of Logistics PO1 opportunities
• Prepare, monitor and control of AOP for Snacks freight budget
• Support raw material, cooler and marketing equipment transportation operation
• Support FG and RM transportation tender period
• Manage FG and RM transportation financial period
• Manage transportation perfomance period with reporting and analysis
• Support gTMS team with Superuser responsibility

Bachelor degree in faculty of engineering (Electric/electronics eng, mechanical eng, mechatronics eng. preferred)

Fluent English skills (both verbal & writing)

No military obligation for male candidates

Working in 3 shifts/day base if necessary

Creating a working environment with high integrity

Working with high motivation

A strong team member

High communication skills

Strong presentation skills

• Deliver dailyTransport Plans to the relevant BU’s within the HUB.
• Recruit and develop the Hub Planners, with relevant functional and operational skills to service up to 4 BU’s effectively.
• Develop strong working relationships with MU level transport execution teams.
• Work closely with Central Service Teams and other Hubs to develop and deploy common busness processes for transport planning and the handover to execution.
• Measure all relevant planning and execution KPI’s for the Hub.
• Review planning KPIs with Hub planners on a daily basis.
• Review execution KPI’s with relevant MU’s on a daily/ weekly/ monthly basis.
• Work closely with Sector experts to ensure that the latest gTMS capability is deployed within the Hub.
• Build strong working relationships with all relevant support personnel e.g. GP, GHT, global BIS, JDA (gTMS OEM).

• University/Collage Degree
• 4+ related work experience
• English, Turkish knowledge
• Advanced knowledge of MS Office applications
• Problem solving skills
• Communication and negotiation skills
• Teamwork and team management skills
• Result oriented and Customer orientation skills

• Driving service excellence through customer service team in order to meet or exceed customer service expectations
• Focusing on customer satisfaction and escalation of issues until resolved
• Ensuring that customer needs are communicated promptly and effectively within PepsiCo organization as well as to PepsiCo service providers
• Ensuring understanding of customer service needs and driving service projects to meet or exceed them
• Check stockout availability or credit limit issues and alert the system if needed
• Negotiating service level agreements (SLA) with the customers that are fairly balanced between needs of the customers and PepsiCo cost of serving
• Ensuring robust and effective order processing methods as well as development of Electronic Data Interchange (EDI) with the clients
• Ensuring effective follow-ups customer logistic conditions and pallet returns/write offs
• Creating great place to work for employees; acquire, develop and retain his team talent
• Finished Goods & Customer Master Data Management and process development ownership