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  • Establish B2B/B2C/B2B2C Data Strategy, gather data and insights and make accessible to Brand Marketing, Sales and Consultancy Teams.
  • Support business units about data, modeling & interpreting considering e-2-e perspective.
  • Create CRM Strategy for the brands
  • Sets a recruitment strategy of data from different sources that will enrich CRM to guarantee the best interactions
  • Create analytical models including Segmentation, Churn, Next Best Offer etc and design action plans
  • Managing and Gathering business requirements and drawing scope.
  • Work together with Sales Operation teams on optimising the B2B sales data. Search for new systems/AI tools to improve business intelligence.
  • Ability to update Data Model and brief IT for implementation when necessary.
  • Defines KPIs and dashboards to track and optimize marketing strategies
  • Being responsible for local/global tools on data/CRM
  • Analyzing data from Google Analytics to create customized reports calculating key performance indicators, metrics and trends,
  • Planning of Google Analytics tracking codes or other web analytic tools to get data and improve engagement of sites,
  • Analyzing conversion rates and implementing A/B or MVT tests with Google Website Optimizer to get best ROI value,
  • Defines valuable content for Stylists based on customer segmentation

In today’s dynamic retail environment, it is an exciting time to be a part of the Customer Service & Logistics team at Colgate. Our highly energetic and focused team that is dedicated to driving growth for Colgate Palmolive in this ever-changing landscape.


KEY RESPONSIBILITIES : 


  • This position provides assistance to the Customer Service & Logistics Manager. The Warehousing & Distribution Coordinator is responsible for effectively managing all functions of transportation and warehousing operations, and developing collaborative partnerships with both CP colleagues and 3rd parties. 
  • Providing leadership and strategic direction to the Logistics Functions, accountable for the Customer Service Key Performance Indicators and working with the entire Supply Chain and Sales organizations to maximize results, leads efforts to optimize.
  • Transportation and Warehousing costs, acts as a functional resource, providing support on task forces, acquisition studies and major project support, lead efforts to evaluate alternative Supply Chain networks that optimize cost and service objectives while considering changes in business and customer profiles. 
  • Executes Regional/Divisional and Global Logistics strategies and follow-ups and executes actions related with EOHS, FP&R and Quality Standards.
  • The position holder must deliver the agreed to business results while maintaining positive employee relations. 
  • The primary accountabilities of the role include subsidiary Logistics financial performance.
  •  As one of the visible CP representatives of the site, the Warehousing & Distribution Coordinator also assumes a key role in developing mutually beneficial relationships with the local community, customers, and regulatory agencies.