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- Conduct full communication with eCommerce customers.
- Continuous control and development over PepsiCo brand’s images and products descriptions over all eCommerce customers. (Execution of brilliant basics)
- Monitor, analyze and report ecommerce sales figures, delivering actionable results.
- Support campaign executions with key customers on weekly and monthly basis.
- Lead all invoice processes and other financial operational tasks.
- Generate new content in coordination with digital marketing and external creative partners customized for customer needs. Regular coordination on banner creations and imagery actions.
- Coordinate with internal and external parties to ensure communication between ecommerce – brands and sales.
- Competitor analysis on regular base.
- Support Ecommerce Marketing activities.
- Support eAFH (eAwayFromHome) agenda in collaboration with stakeholders.
Senem Sönmez
Customer Services Manager (Müşteri Hizmetleri Müdürü) / RB Turkey Hygiene, Reckitt Türkiye