Deliver dailyTransport Plans to the relevant BU’s within the HUB.
Recruit and develop the Hub Planners, with relevant functional and operational skills to service up to 4 BU’s effectively.
Develop strong working relationships with MU level transport execution teams.
Work closely with Central Service Teams and other Hubs to develop and deploy common busness processes for transport planning and the handover to execution.
Measure all relevant planning and execution KPI’s for the Hub.
Review planning KPIs with Hub planners on a daily basis.
Review execution KPI’s with relevant MU’s on a daily/ weekly/ monthly basis.
Work closely with Sector experts to ensure that the latest gTMS capability is deployed within the Hub.
Build strong working relationships with all relevant support personnel e.g. GP, GHT, global BIS, JDA (gTMS OEM).
Establish Online + Offline Data Strategy, gather data and insights and make accessible to E-commerce, Digital, Marketing, Sales and Business Development Teams.
Support business units about data, modeling & interpreting.
Work together with E-commerce teams on traffic, user, sales & CR data, to draw insights & improve business results.
Analyzing data from Google Analytics to create customized reports calculating key performance indicators, metrics and trends,
Define KPIs and dashboards to track and optimize marketing strategies
Work together with Sales Operation teams on optimising the B2B sales data. Search for new systems/AI tools to improve business intelligence.
Create CRM Strategy for the brands
Set a recruitment strategy of data from different sources that will enrich CRM to guarantee the best interactions
Create analytical models including Segmentation, Churn, Next Best Offer etc and design action plans
Being responsible for local/global tools on data/CRM